🏡 Built for UK holiday let & short let hosts

Protect your property. Welcome guests with confidence.

Airbnb's T&Cs protect Airbnb. These are your documents — a rental agreement that exists independently of any platform, damage deposit terms that hold when you need to make a claim, and house rules that establish your legal position before guests arrive.

Get All 5 Documents — £19/yr See What's Included
H
Haven — Holiday Let Assistant
● Online · Ask about deposits, cancellations, guest rules
Can I keep the deposit if guests cause damage?
Yes — if your Damage Deposit Terms are clearly stated before booking. You must provide evidence of the damage, itemise the costs, and return any unused portion promptly. Without written deposit terms, keeping any portion is much harder to justify.
Do I need a rental agreement on top of Airbnb's?
Yes — Airbnb's terms protect Airbnb, not you specifically. Your own Guest Rental Agreement sets your house rules, establishes your specific terms, and gives you a direct contractual relationship with the guest that platforms cannot override.
5 essential documents
30 sec autofill
Platform-independent protection
GDPR compliant
What's Included

Every document a holiday let host needs

Works alongside Airbnb, Booking.com, Vrbo, or direct bookings. These are your documents — not the platform's.

🏠

Guest Rental Agreement

Booking dates, number of guests, payment terms, your house rules, and what happens if the agreement is breached. Your direct legal relationship with every guest.

Included — Starter
📋

House Rules & Welcome Information

Check-in/check-out times, parking, noise rules, smoking policy, pet policy, emergency contacts, and local information. Professional, printable welcome pack.

Included — Starter
💰

Damage Deposit Terms

How the deposit is held, what it covers, how damages are assessed, the return timeline, and the process for raising a claim. Protects your property and your relationship with guests.

Included — Starter
🚫

Cancellation Policy

Notice periods, refund tiers (flexible, moderate, strict), and what happens with part-period cancellations. Clear terms guests understand before they book.

Included — Starter
🔒

GDPR Guest Data Consent

What guest data you hold (name, passport/ID, contact details), why you hold it, how long you keep it, and guests' rights. Required under UK GDPR for all holiday let hosts.

Included — Starter
How It Works

Ready for your next booking

1

Enter your property details once

Property name, address, your contact details. About 20 seconds.

2

Every document fills automatically

All 5 documents update instantly — ready to send with any booking confirmation.

3

Email or print for guests

Send as PDF with the booking confirmation or print for the welcome pack.

Why HolidayLetContracts

Platform T&Cs protect the platform. These protect you.

A guest who damages your property, breaks your house rules, or disputes a cancellation has more options than you think — unless your own agreement clearly states the terms.

🏠

Your contract — not Airbnb's

A rental agreement that exists independently of any platform. Covers your specific house rules, establishes direct terms with guests, and gives you remedies platforms don't provide.

💰

Damage deposits that hold

Your terms specify what the deposit covers, how damages are assessed, and the return timeline. Without written terms, guests can dispute any deduction through their bank.

🔒

UK GDPR for guest data

Guest names, contact details, and ID are personal data under UK GDPR. Your consent form handles this correctly for UK holiday let hosts — not adapted from an EU template.

One guest damage dispute with no written deposit terms is a chargeback you probably won't win. £19/yr for documents that give you the direct legal relationship platforms can't provide.

Get Protected — £19/yr
Pricing

£19 for the whole year.

Less than one night's income — for protection that covers every booking.

Free

Preview

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  • See all 5 document templates
  • Preview the autofill interface
  • 3 free questions to Haven
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Starter

£19 /year

£1.58/month — less than a coffee

  • All 5 documents unlocked
  • Autofill with your property details
  • Haven AI assistant — unlimited
  • Download & print as PDF
  • Free updates included
Get All 5 Documents →
Pro

Pro

£39 /year

Everything in Starter, plus:

  • All 5 Starter documents
  • Co-Host & Management Agreement
  • Commercial Guest Terms
  • Noise & Events Policy Addendum
  • Priority document updates
Get All 8 Documents →
Questions

Common questions

Do I need my own contract if I use Airbnb?
Yes. Airbnb's terms and conditions govern the platform's relationship with hosts and guests, but they are not a substitute for your own rental agreement. Your agreement sets your specific house rules, establishes direct terms with guests, and gives you remedies that platform policies may not cover — particularly for damage disputes and behavioural issues.
Do I need to register as a data controller for GDPR?
If you hold personal data about guests (names, contact details, payment information), you are technically a data controller under UK GDPR. For most individual holiday let hosts, you fall under the personal/household exemption and don't need to register with the ICO — but you still have obligations around how you hold and handle that data. Your GDPR Consent Form documents this correctly.
Do these documents work for lodge and glamping hosts?
Yes — all documents are written broadly to cover self-catering cottages, holiday lodges, glamping pods, apartments, and any short-term holiday let. The house rules template has sections relevant to outdoor and rural properties.